Previous Article Next Article People skills the only way to keep talentOn 21 May 2002 in Personnel Today Comments are closed. HR has to train line managers in people management skills if firms want toretain their best employees, claimed Cary Cooper, professor of organisationalpsychology and health at UMIST. Bad management is a key reason for sickness absence and a lack of job satisfactionamong staff, delegates heard. “The relationship that employees have with their boss is fundamental totheir well-being. But bosses manage with punishment and not reward and praisebecause they do not know how to,” Cooper said. “The relationship and management style of the boss is critical to jobsatisfaction. Bosses should balance effective punishment and reward like aparent would do to a child – but they do not.” Cooper urged delegates to change the work culture in the UK and embracework-life balance and family friendly policies to improve job satisfaction. Despite many companies having work-life balance policies, British staffstill work the longest hours in the whole of Europe. Cooper blamed low take up of these schemes and said it was mainly women thatopted for a work-life balance because doing this was seen by men as a”wimp’s” option. This is despite all levels of staff admitting thatworking long hours was destroying their home life, he said. Related posts:No related photos.