Three tips for retaining customers with overdrawn accounts

first_img ShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblr No matter the industry, customer retention should play a critical role in your business model—and financial institutions are no exception. While acquiring new customers is always top of mind for financial institutions, retaining existing customers might be a smarter business move when it comes to growing and remaining profitable.When the goal is to increase your retention rate, there are a lot of different areas to consider. One area that may not currently be a priority are consumers with negative share accounts. This untapped market is not the easiest to re-engage, but with a little guidance, you’ll be on the road to preserving relationships and building loyalty with these clients who have overdrawn accounts.According to the Harvard Business Review, increasing member or customer retention by just 5% can increase profitability by between 25 and 95%. Here are some tips to assist with resolving overdrawn accounts and more importantly, re-engaging consumers. continue reading »last_img read more

Read More →

Ordtek nets TenneT’s German Bight UXO consultancy deal

first_imgTenneT issued the tender for UXO consultancy services in November 2019, looking for QA/QC supervision during land- and vessel-based data acquisition in the 12 nmz Zone and Exclusive Economic Zone (EEZ). The UK company will be acting as TenneT’s representative in offshore UXO clearance campaigns for cable and platform installation projects, as well as cable repairs and remedial cable burial. The duration of the contract is three years, with options for two renewals, each time by twelve months. Ordtek said it would be providing UXO consultancy services and client representation ahead of offshore power cable and platform installation operations in the German Bight. The contract for German Bight covers a number of different developments, including DolWin5, the first offshore grid connection system connecting the wind turbines directly to the offshore converter platform, eliminating the need for substations. Additionally, the tender covers the provision of independent data analysis and interpretation, both at the site office or on survey vessels. UK-based unexploded ordnance (UXO) risk management company, Ordtek, has signed a three-year framework agreement with TenneT for services to be delivered for the German Bight wind farm zone in the North Sea. last_img read more

Read More →